What to expect in the airline industry this 2023

Source: Airport Technology

After the COVID-19 pandemic, the airport industry is expected to reach a profit. This 2023, challenges like oil costs and extreme weather patterns will likely affect airport operations. Still, the industry is more optimistic this year. Aviation experts share their personal predictions for 2023. Icelandair's Sylvía Kristín Ólafsdóttir anticipates more carbon capture projects and the development of green certification in the industry. Meanwhile, Zivan Gvozdenovic of Endava hopes organisations can integrate data into experiences. Boomerang's CEO and co-founder, Skyler Logsdon, also adds that airlines should rethink how they can best revamp the customer experience.

While most experts are hopeful for the best, some have also expressed their concerns. The editor of Head for Points, Rob Burgess, says that airlines may face uncertainty due to the recession. However, Asaptickets's travel expert Mercedes Zach reiterates that the aviation industry should offer smoother operations to avoid delays, cancellations, and super long queues. Read more to get detailed answers from the experts.